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Speaker

JAKE MIZE

FSL Principal/Architect

Ad Victoriam Solutions

Thursday, February 20th 2:00 p.m. to 2:45 p.m. EST Your Desk!

Do you know if your field crew is running the optimal schedule? Are they being underutilized or working overtime? By updating your schedule policies and running a schedule optimization job you can make your field service team more efficient. By applying set rules and objectives, see how the team’s utilization increases without overworking them.

Key Learning Objectives

  • Learn how to optimize field reps’ schedules

  • Create scheduling policies, work rules, and objectives to drive productivity

  • Optimize scheduling policies and jobs to minimize travel time, overtime and costs

 

Agenda

  • What is Schedule Optimization?

  • Creating Scheduling Policies

  • Creating Work Rules and Service Objectives

  • Applying Scheduling Policies

  • Set-up and Run Optimization Jobs

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