Do you know if your field crew is running the optimal schedule? Are they being underutilized or working overtime? By updating your schedule policies and running a schedule optimization job you can make your field service team more efficient. By applying set rules and objectives, see how the team’s utilization increases without overworking them.

Key Learning Objectives

• Learn how to optimize field reps’ schedules

• Create scheduling policies, work rules, and objectives to drive productivity

• Optimize scheduling policies and jobs to minimize travel time, overtime and costs

Agenda

• What is Schedule Optimization?

• Creating Scheduling Policies

• Creating Work Rules and Service Objectives

• Applying Scheduling Policies

• Set-up and Run Optimization Jobs

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